How can we help you?
Find answers to common questions, get technical support, and learn about our products.
Frequently Asked Questions
How long does shipping take?▾
Standard shipping takes 3–5 business days. Express shipping takes 1–2 business days.
Do you offer free shipping?▾
Yes, free shipping on orders above ₹500 within India.
Can I track my order?▾
Yes, a tracking number is emailed to you once your order ships.
What payment methods do you accept?▾
Credit/debit cards, UPI, net banking, and cash on delivery.
Is my payment information secure?▾
Yes, all payments are processed through secure, encrypted channels.
Can I pay cash on delivery?▾
Yes, COD is available within India with a small additional fee.
What is your return policy?▾
30-day return policy for unused items in original packaging.
How do I return an item?▾
Contact support to initiate a return and receive a return label.
When will I get my refund?▾
Refunds are processed within 5–7 business days after we receive the item.
Do you provide technical documentation?▾
Yes, comprehensive documentation is available for all products.
Can you help with product selection?▾
Our technical team can help you choose the right components for your project.
Do you offer installation support?▾
We provide detailed guides and can connect you with certified installers.
Still need help?
Our support team is available 24/7.
Phone: +91 92880 72525
Email: reach@robosemi.in